nba odds Privacy Policy

1. Information We Collect

When you register for an account on nba odds, we collect personal information that is necessary to verify your identity, process transactions, and provide you with a safe and compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address. During the identity verification process, we may also request a copy of a government-issued ID such as a Philippine passport, driver's licence, or SSS card. Financial information, including your GCash or Maya account details and bank account number, is collected when you make deposits or request withdrawals. We also collect technical data such as your IP address, device type, browser version, and session activity logs to maintain platform security and improve performance.

We also collect information you provide voluntarily when you contact our support team, submit a complaint, or respond to a survey. This may include the content of your messages, your preferred contact method, and any attachments you send. If you participate in promotions or competitions on the platform, we may collect additional details relevant to those activities. All information collected is limited to what is strictly necessary for the purposes described in this Privacy Policy, and we do not collect sensitive personal information beyond what is required for identity verification and responsible gaming compliance.

2. How We Use Your Information

nba odds uses the personal data we collect to operate and improve the platform, process your bets and financial transactions, verify your identity in accordance with Philippine anti-money laundering regulations, and provide customer support. Your contact details are used to send you account notifications, transaction confirmations, and, where you have opted in, promotional communications about new features, bonuses, and upcoming sporting events. We use technical and behavioural data to detect fraud, prevent unauthorised account access, and ensure the integrity of the platform for all members. Responsible gaming tools such as deposit limits and self-exclusion are also managed using your account data, and we may use your activity history to identify patterns that suggest problematic gaming behaviour so that we can offer appropriate support.

We do not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review. Where profiling is used for fraud detection or responsible gaming purposes, a member of our team will review any outcome before action is taken on your account. We will never sell your personal data to third-party advertisers or data brokers. Data shared with third-party service providers — such as payment processors, identity verification partners, and cloud hosting providers — is shared only to the extent necessary for those providers to deliver their services to us, and all such providers are contractually required to handle your data securely and in accordance with applicable Philippine data protection law.

3. Cookies and Tracking Technologies

nba odds uses cookies and similar technologies to keep you logged in between sessions, remember your preferences, and measure how members interact with different parts of the platform. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which pages and features are most useful so that we can prioritise improvements. We do not use third-party advertising cookies or allow external ad networks to place tracking technologies on our platform. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to log in or use certain features. A full list of the cookies we use and their purposes is available on request by emailing [email protected].

4. Your Rights as a Member

As a member based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records. If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact us at [email protected] with your full name, registered email address, and a description of your request. We will respond within thirty calendar days of receiving a valid request.

You may opt out of marketing communications at any time by following the unsubscribe link in any email we send you or by contacting our support team directly. Opting out of marketing will not affect your ability to receive essential account and transaction notifications, which are necessary for the operation of your account. If you wish to close your account entirely, please contact [email protected] and we will process your request in accordance with our account closure procedure. Please note that certain data may be retained after account closure where required by law, such as transaction records held for anti-money laundering compliance purposes.

5. Data Security and Retention

We take the security of your personal data seriously and implement industry-standard technical and organisational measures to protect it against unauthorised access, loss, or disclosure. All data transmitted between your device and the nba odds platform is encrypted using TLS. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all staff with access to member data are trained in data protection best practices. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the National Privacy Commission in accordance with our legal obligations under Philippine data protection law.

Personal data is retained for as long as your account is active and for a period thereafter as required by applicable law or legitimate business need. Transaction records are typically retained for a minimum of five years in accordance with anti-money laundering regulations. Identity verification documents are retained for the period required by our regulatory obligations and are securely deleted once that period has expired. Data collected for analytics and platform improvement purposes is anonymised or aggregated where possible so that it can no longer be linked to an individual member.